FAQ

HERE ARE SOME QUESTION YOU MAY WANT TO KNOW.

WHEN WILL YOU SHIP MY ITEMS?

  • Most orders leave the warehouse within 2-5 business days after payment.
  • All items are carefully packed in plastic bags or boxes.
  • We will notify and provide the tracking number for you by email when your items have been shipped.
  • Sometime, some items are taking little longer to process because of high demand.

WHERE ARE MY ITEMS COMING FROM?

  • We are manufacturer, We send all of the packages from our local warehouse.

WHEN WILL I RECEIVE MY ITEM(S)?

  • The deliveries can take up to 1 or 3 weeks for the United States. Certain times with large promotions and sales, deliveries can take up to 3 - 5 weeks, although this is rare. the tracking number will be available in USPS within 3 days after you get it. 
  • You can 'CONTACT US' or email refiregear@outlook.com for specific shipping times, delivery time and tracking information.

 

Please let us know if there are any other questions that we have not answered , You can email us at refiregear@outlook.com. We are glad to answer all of your questions about products, size, orders, tracking and so on.